Reviews for Arbours at Silver Lake

Posted On: 2/1/2020

Happy Tenants

We wish to share our experience of living at the Arbours at Silver Lake. We first want to thank the management and staff. They were very helpful, friendly, courteous, informational, and willing to work with you. The apartment was clean and had a wonderful view. The grounds are well kept and there is a pool and play area for all. The other tenants are friendly. The transition process to become tenants and then move on was made easy and worry free. Perhaps the biggest factor in our stay was the fact that we felt safe there. We absolutely give them our highest recommendation and appreciation. Thanks again to all at the Arbours at Silver Lake.
By: Tom and Diane     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you kindly for taking the time to share your experience here at the Arbours at Silver Lake- but more importantly, thank you for having made your Home here and being valued members of our community! We will be sure to pass on your comments and compliments to the entire team. The very best wishes to you in your newly purchased home and we hope that you will stop in and say "Hello" from time to time!

Posted On: 1/13/2020

Our first choice out of all complexes we visited

Moved here last June from NY. We love our apartment. The Office Staff are like family, as are the Maintenance Staff. On 3 occasions we needed minor repairs and they were addressed immediately. The location is perfect for us-near to shopping and restaurants in one direction and country roads forever in the other. A real gem in all ways!
By: Tim and Barbara Benedict     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for your sweet 5-star review! We rate you both 5 stars too, counted among all our wonderful residents here at the Arbours at Silver Lake! We always look forward to seeing your smiling friendly faces when you pop by the office- taking the time to share your experience, sincerely is the ultimate compliment- Thank you!

Posted On: 1/13/2020

Great apartments and staff!

Ms Kimberly and her staff are FANTASTIC! They are helpful and courteous. The complex is clean and quiet and I believe that is due to a great management team. Whenever I needed help with a maintenance issue or had questions about any of the amenities, they responded quickly. I never felt like it was a hardship for them when I had questions. Just an overall great place to live! I would definitely recommend to anyone looking for a safe, quiet, and beautiful place to live!
By: Hubert Smiley     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you SO much for taking the time to share these very kind words of your experience here at the Arbours at Silver Lake-- It is a pleasure to provide our Property Management services to such fine residents such as yourself! We will be sure to share your compliments with the entire team- on behalf of us all, "Thank You" for being a valued member of our community- and for making our day!

Posted On: 1/8/2020

GREAT place to live

Wow, I rate the management and maintenance staff not a 10 but 100 or A+ My awesome experience begin at completing the application process with Kimberly and Me'chell. They were professional at the same time being warm, welcoming, and down to earth. On move in day a maintenance staff (do not remember his name) approach me and offer words of welcome then ask if he could do anything. i asked if he had a hand truck, he quickly left returned in a few minutes with a hand truck told me "take your time with it". I have had a couple of maintenance request and they were handled quickly, professionally and with a friendly attitude. It took me a year to find a vacancy here, I know why Arbour at Silver Lake is a popular place to live and the vacanies do not last long. Huge thanks to the staff for making me feel at home and part of the family.
By: Stephen D     Verified Resident
Source: Property Site Read Property Manager's Response

Wow, an A+!!! That REALLY makes our day! Along with our joy to come in to "work" here at the Arbours at Silver Lake- It's the kindness of our residents- this being an example, of your taking the time to give us a review at all, let alone such kind words- that truly keep us inspired!

Posted On: 1/15/2019

Great 2 years!

I lived there for a total of 2 years and left due to a move out of state. The complex and amenities were neat and clean...no bugs!! :-) The staff were always friendly, courteous and quick to respond to any concerns. I had 2 maintenance requests during my time there. One was taken care of the same day and the other a day later...can't beat that for efficiency! Thank you so much Kimberly, Me'Chell, Frederick and Santos!
By: Bruce Markgraf     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Bruce- the ASL team and I thank you so much for your 5 star review! We really appreciate your time spent with us the past 2 years, part of our community family. We wish you all the very best in your new home!

Posted On: 11/15/2018

I enjoy my community

I just want to start with Ms Kim being one the most caring and professional people I have met, Ms Kim and the rest of the staff resolves as fast as they can even though at times that I have step into the office and I know they are really busy they will stop to greet me and make me feel like I am not a bother at all and that makes me feel nice and also welcome at all times. I hope Ms Kim and her staff stays the same I enjoy their service and all that they do.
By: Mirna Gardner     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Bruce- the ASL team and I thank you so much for your 5 star review! We really appreciate your time spent with us the past 2 years, part of our community family. We wish you all the very best in your new home!

Posted On: 10/18/2018

More like a neighborhood rather than apartment complex

What a lovely sense of community - from the well maintained and clean grounds through to the hospitable staff! Everyone is so friendly and welcoming- we spoke with some current residents who tell us they can't imagine living anywhere else. We applied same day as our visit and really look forward to making this our next home!
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Bruce- the ASL team and I thank you so much for your 5 star review! We really appreciate your time spent with us the past 2 years, part of our community family. We wish you all the very best in your new home!

Overall Rating

5 out of 5 stars

Ratings By Category

Parking
4.5 out of 5 stars
Amenities
5 out of 5 stars
Maintenance
5 out of 5 stars
Staff
5 out of 5 stars
Value
5 out of 5 stars
Location
5 out of 5 stars
Noise
5 out of 5 stars